Privacy Policy:

Effective Date:
At Siri Auto Glass, we are committed to safeguarding the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

1. Information We Collect
We may collect personal information that includes, but is not limited to:
- Name, contact details (phone number, email address, and mailing address)
- Vehicle details (make, model, year, Vehicle Identification Number (VIN))
- Insurance information, including ICBC or other insurance policy details
- Payment information for billing and invoicing
- Additional information as required to provide our services effectively

2. How We Use Your Information
Your personal information is used to:
- Provide and manage our glass repair and replacement services
- Verify identity and insurance details with ICBC or other insurers
- Process payments and fulfill billing obligations
- Improve our service offerings and customer support
- Comply with legal and regulatory requirements

3. Disclosure of Personal Information
We do not disclose, trade, rent, or sell your personal information except as necessary to:
- Fulfill your service requests in collaboration with ICBC and relevant insurance providers
- Share data with third-party service providers who assist in delivering services (e.g., payment processing, IT support) under strict confidentiality agreements
- Comply with legal obligations, court orders, or government regulations if required by law

4. Data Security
Siri Auto Glass implements robust security measures to safeguard your personal information from unauthorized access, use, or disclosure. We use encrypted databases, secure access controls, and regular security audits to ensure the integrity and confidentiality of your data.

5. Retention of Personal Information
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data is securely destroyed or anonymized.

6. Access to and Correction of Personal Information
You have the right to access your personal information held by Siri Auto Glass and request corrections if inaccurate or incomplete. To exercise these rights, please contact us.

7. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance your browsing experience. These tools collect non-personal data, such as IP addresses and browsing patterns, which help us improve site functionality and understand user preferences. You can adjust cookie preferences in your browser settings.

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or relevant laws. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

SIRI Auto Glass

954 SW Marine Dr. Vancouver BC V6P 5Z2
604-889-6819
info@siriautoglass.ca