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Driving In Rain

Terms and Conditions

Last Updated: August 2026

Welcome to Siri Auto Glass Ltd. ("we," "our," or "us"). By accessing our website (https://www.siriautoglass.ca/), booking an appointment, or utilizing our automotive glass repair and replacement services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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1. General Services

Siri Auto Glass Ltd. provides professional automotive glass services, including but not limited to windshield replacement, rock chip repair, side and rear glass replacement, and ADAS (Advanced Driver Assistance Systems) camera calibration. We reserve the right to refuse service if a vehicle is deemed unsafe to work on or if requested repairs do not meet legal safety standards.

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2. ICBC Claims and Insurance

As an ICBC Tier 1 certified glass express facility, we assist customers in processing their insurance claims. By authorizing us to proceed with an insurance claim on your behalf, you acknowledge that:

  • You are responsible for paying any applicable deductibles prior to the release of your vehicle.

  • If your insurance provider (ICBC or private) denies the claim or only covers a portion of the service, you remain financially responsible for the outstanding balance.

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3. Lifetime Workmanship Warranty

We take pride in our premium materials and professional installation. Siri Auto Glass Ltd. offers a Lifetime Workmanship Warranty on all full windshield and auto glass replacements.

  • What is covered: Water leaks, air noises, and manufacturer defects in the glass, provided they are a direct result of our installation process.

  • What is not covered: New damage (e.g., rock chips, cracks caused by debris), pre-existing rust or structural damage to the vehicle's pinch weld, and damage caused by vandalism, accidents, or acts of nature.

  • Note on Chip Repairs: Windshield chip repairs are not guaranteed to make the damage invisible. In rare cases, the pressure of the repair process may cause the glass to crack further. Siri Auto Glass is not liable for windshields that crack during the repair process.

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4. Courtesy Vehicles

We offer complimentary courtesy vehicle pickup and drop-off services for our customers, subject to availability. To qualify for a courtesy vehicle:

  • You must provide a valid British Columbia Driver’s License and proof of insurance.

  • You agree to assume all liability for traffic violations, tolls, parking tickets, and any physical damage incurred while the vehicle is in your possession.

  • Vehicles must be returned in the same condition and with the same fuel level as when provided.

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5. ADAS Calibration

For vehicles equipped with Advanced Driver Assistance Systems (ADAS), recalibration is mandatory following a windshield replacement to ensure safety systems operate correctly. While we use advanced, manufacturer-approved diagnostic tools to recalibrate these systems, Siri Auto Glass cannot be held liable for system malfunctions caused by underlying vehicle software issues, pre-existing sensor damage, or modified vehicle suspensions.

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6. Limitation of Liability

To the maximum extent permitted by applicable law, Siri Auto Glass Ltd. shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. Our maximum liability for any service rendered is strictly limited to the total amount paid by the customer for that specific service.

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7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

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8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Siri Auto Glass Ltd.

  • Vancouver Location: 954 SW Marine Dr, Vancouver, BC V6P 5Z2

  • North Vancouver Location: 1132 15th Street W, North Vancouver, BC V7P 1M9

  • Phone: +1 778-874-6798 / +1 604-889-6819

  • Email: info@siriautoglass.ca

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